Frequently Asked Questions
Getting Started
Levelheaded is a clinical platform built around the biology that influences appetite, cravings, and long-term health, with treatment plans individualized by licensed healthcare providers. Food noise, the pull toward a second drink, the hunger that shows up an hour after you ate: we treat the signal, not the symptom.
Most programs sell you a prescription and call it a plan. We start with a real clinical intake built to find what's actually driving your pattern — then a licensed provider designs your protocol around that, not a generic script. No waiting rooms, no upsells, no noise.
Adults dealing with food noise, cravings, or drinking patterns that don't respond to willpower — because willpower alone often isn't enough. If your biology is working against you, this is built for you.
Take our online assessment — a few minutes of real clinical questions, not a form you rush through. A licensed provider reviews it and determines whether GLP-1 treatment is appropriate for you.
Safety & Eligibility
GLP-1 medications have years of clinical research behind them and are FDA-approved. Like any prescription medication, they carry risks and aren't right for everyone — which is why every plan goes through provider review before anything ships.
Common side effects include nausea, constipation, diarrhea, fatigue, and decreased appetite — typically easing as your body adjusts. Serious but uncommon risks exist, which your provider will discuss if treatment is appropriate.
People with a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN2), and those who are pregnant, trying to conceive, or breastfeeding shouldn't take GLP-1s. Your intake is built to catch this — if you're not a fit, we'll tell you, and we won't prescribe.
A licensed provider reviews every intake. If something needs a closer look, they'll follow up before your plan is finalized — treatment approval isn't automatic or guaranteed.
Call 911 or go to your nearest emergency room right away — don't wait to hear back from us. Levelheaded is a telehealth service, not an emergency provider, and messaging your care team isn't the right channel for anything urgent.
Treatment
No. Every patient is evaluated by a licensed healthcare provider. If treatment isn't medically appropriate, your provider won't prescribe medication and may recommend alternative care.
It mimics a hormone your gut already produces, which slows digestion, signals fullness earlier, and quiets the appetite noise that makes moderation feel impossible. It's not suppressing your willpower problem — it's fixing the signal that was drowning it out.
Many people notice reduced food noise and appetite within the first couple of weeks, with fuller effects building over 8–12 weeks as your dose titrates. Your provider sets your schedule based on your response, not a fixed calendar.
Your provider will prescribe the formulation that's appropriate for your treatment plan. Your first shipment includes clear instructions, and your care team is available if you have questions the first time through.
Almost certainly, yes. GLP-1 treatment starts low and titrates up under provider supervision, based on how your body responds and what side effects show up.
Emerging research suggests GLP-1 medications may influence some of the biological pathways involved in reward and craving. While studies are ongoing, providers may discuss whether treatment is appropriate based on your individual medical history. Tell us what you're aiming at in your intake so your provider can tailor the plan.
No. We don't diagnose or treat alcohol use disorder, substance use disorder, or any other addictive disorder, and GLP-1 treatment through Levelheaded isn't a substitute for that care.
Take it as soon as you remember that same day — if it's already close to your next dose, skip the missed one and resume your regular schedule rather than doubling up. Your provider's guidance will cover your specific situation.
Yes, treatment is never a contract you're locked into. We recommend that you talk to your provider first — symptoms may return after discontinuation, and your provider can help you develop an appropriate plan.
Cost & Billing
Pricing depends on your specific medication and dose, determined after your provider intake. You'll see exact pricing before you commit to anything — no surprise charges once you're in.
Insurance coverage varies depending on your health plan, diagnosis, and prescribed medication. Many off-label uses are not covered. We recommend checking with your insurance carrier or HSA/FSA administrator regarding eligibility.
Treatment renews monthly and you can cancel anytime from your account — no cancellation fee, no retention calls.
No. The price you're quoted after your intake is the price you pay, medication and provider review included.
Shipping & Privacy
After your provider approves treatment and your prescription is processed, most orders ship within a few business days.
Yes. We protect your health information in accordance with applicable HIPAA requirements, and we never sell your data.
Yes. You'll have an ongoing line to your care team for dose questions, side effects, or adjustments — this isn't a one-and-done prescription. Please anticipate a 24–48 hour response time. Messaging should not be used for medical emergencies.